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If offline, please leave a message and a staff member to respond to your query or concern as promptly as possible.

  • HRSP Office - [contactless]

    Shop 2, 3142 Surfers Paradise Boulevard (Cnr Beach Road) Cosmopolitan Building Surfers Paradise, QLD, 4217 is located in central Surfers Paradise (https://goo.gl/CzTSJ8)

    Please note that this is a contactless office and staff do not work from this office, it is simply for key pick up and key returns.

  • Key Collection

    Key collection and key return is at the HRSP contactless office

    Key collection is available from 2.00 pm (1400 hours) from our contactless office on the day of arrival [24-hour access]. On the day prior to arrival guests will be provided (by email and SMS) with the access code (valid only for the day of arrival) to the key safe outside the office as the office will be unattended.

    Checking Out?

    For check out please return your keys to the locked box at our contactless office located under the TV with the code you received via SMS the day before departure. It is the same locked box used for checking in

    Guest Arrivals

    Please use the code sent to you (by email and SMS) both the day before and the day of arrival to access the safety deposit box under the TV. Please only take the envelope that is addressed to you. Inside the envelope addressed to you will be clear instructions on carpark and accessing your apartment along with keys and other vital information. It is very easy. Guests have been making use of our contactless check-in and check-outs for many years and have always complimented us on how easy it is

  • Accommodation Enquiries

    For Surfers Paradise accommodation bookings and real-time availability, please go to our ‘Book Now’ page and select your desired hotel, apartment, or resort. For all other enquiries, please complete the following enquiry form.

  • General Enquiries

    If you have an enquiry about one of our Surfers Paradise hotel suites or apartments, please complete the form below and we will get back to you as soon as possible. Our staff are generally available from 09:30 to 20:00 via Live Chat and SMS (+61 480 025 485).

    If offline, please leave a message and a staff member to respond to your query or concern as promptly as possible.

    For new bookings, please call +61 7 5539 8553. Please note, availability as per the individual property pages is always accurate.

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    COMPLIANCE: We are a well-established independent licensed real estate agent and are not affiliated or associated with the on-site management of the resort or hotel. All HRSP.com.au Guest enquiries must be referred to the HRSP.com.au office located off-site in central Surfers Paradise (see https://goo.gl/CzTSJ8) and not the on-site management. Check-in or check-out is ONLY available at the HRSP.com.au office. HRSP.com.au Guests cannot check-in or check-out at the building's on-site reception. HRSP.com.au Guests will not receive housekeeping, room service, concierge or porter service from onsite management. HRSP.com.au has exclusive management access to a limited number of properties at the building. By making a booking and paying a deposit, you agree to abide by and comply with our Terms and Conditions as they stand now and as they may be changed from time to time.

    Copyright 2009-2021 HRSP.com.au. Use of this website constitutes acceptance of our Privacy & Disclaimer. Website by Ignition Media & ResHub.

    Get in touch with us

    Our staff are generally available from 09:30 to 20:00 via Live Chat and SMS.
    If offline, please leave a message and a staff member to respond to your query or concern as promptly as possible.
    For new bookings, please call +61 7 5539 8553.


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      SMS

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      +61 480 025 485
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      Email

      [email protected] Bookings & Enquiries

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      Free WiFi

      Enjoy complimentary WiFi in every one of our apartment listings.

      Free Parking

      Enjoy a complimentary undercover parking space with every booking.