If additional car spaces are required, please use the nearest public car park, “Bruce Bishop Car park” at 10 Beach Rd, Surfers Paradise or next door to the Moroccan at “Carepark” at 5 View Avenue, Surfers Paradise.

“Carepark” has a height restriction of 1.9m. Self-parking is $10 per car per 24hr period; additional fees will apply after 24hrs. Valet parking services are also available at $15 per car per 24hr period; additional fees will apply after 24hrs.  

There is also the “Cypress Gardens Carpark“, located at Cypress Avenue, Surfers Paradise (between Ferny Avenue and Surfers Paradise Boulevard).

Before checking into your apartment, we suggest you familiarise yourself with our Housekeeping Notice which includes useful information such as our Conditions of occupancy, Complimentary items, Linen and Towels, Departure arrangements, Garbage, Extra Fees and Charges that may apply, Damage to apartment and property, amongst other items.

Things don’t always go to plan. For this reason, you must take out Travel Insurance. We recommend that you take out travel insurance to protect against unforeseen circumstances.

HRSP.com.au does not issue refunds for bookings cancelled due to inclement weather, illness or change in family circumstances. Therefore, it is vital to have sufficient measures in place to protect yourself against any issues that may arise leading up to your holiday.

HRSP is not licensed to provide any advice regarding travel insurance and does not have affiliations with insurance companies. Guests need to undertake their own research. Companies that other guests have used include the following:

Enjoy a hassle-free arrival with a private shuttle transfer direct to your hotel. Have a driver pick you up from Gold Coast or Brisbane airport and take you to your hotel via the HRSP.com.au office, where they will collect your keys.

Please contact Black Label Transfers directly if you have not booked your private transfer. Visit their website at www.blacklabeltransfers.com.au or call them on 1300 255 522.

PassengersGold Coast AirportBrisbane Airport
1-3 People$99$198
4-7 People$132$231*

*An $88.00 cost will be added to prices listed if the collection or drop-off is between 9 pm-5 am. A $55.00 surcharge applies on all public holidays (State and Commonwealth).